Orders and Shipping
Shipping Information
Your order will be shipped to the address you provide at checkout. We use the shipping method you select, ensuring delivery speed and service meet your expectations. Once your order has shipped, we’ll send you an email with tracking details so you can follow your package every step of the way.
If you have any questions about shipping or delivery times, feel free to contact us at hello@vitalshrooms.com. We're always here to help!
Return Policy
At Vital Shrooms, we offer a 30-day return policy. Items must be in their original condition—unused, with tags, and original packaging.
To request a return, email us at hello@vitalshrooms.com with your order details. Once approved, we’ll send a return shipping label and instructions. Returns without authorization won’t be accepted.
Return Address:
Vital Shrooms
544 Glenneyre Street #7
Laguna Beach, CA 92651
Damages or Issues with Your Order
Please inspect your order as soon as it arrives. If you find that any item is defective, damaged, or incorrect, contact us immediately at hello@vitalshrooms.com so we can resolve the issue promptly.
Exchanges
The fastest way to exchange an item is to return the item you have and place a new order for the item you want. Once we receive and approve your return, you can proceed with your new purchase.
Refund Policy
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 10 business days. If more than 15 business days have passed and you haven’t received your refund, please contact us at hello@vitalshrooms.com